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Managing Patient Expectations

Presented by Dr Brett L Taylor and Matt Race

CPD

0.50

HOURS

CPD
0.50
HOURS

Dr Brett Taylor will discuss exactly what you need to say to patients to manage their expectations, so they remain happy with you (and your treatment), when something goes wrong. It IS possible to promise your patients problems, and have them grateful to you when they happen; but you have to know how to do it right.